Privacy Policy

Welcome to Green Lantern Pizza. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website greenlanternpizza.digital, place an order with us, or interact with us in any other way. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please discontinue use of our website and services immediately.

This Privacy Policy applies to all users of our website and services located in the United States and is designed to comply with applicable federal and state privacy laws, including but not limited to the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and the Federal Trade Commission Act (FTC Act).

1. About Us

Green Lantern Pizza is a food service business operating in the United States. We provide online ordering, delivery, and pickup services through our digital platform.

For all privacy-related matters, inquiries, requests, or complaints, please contact us using the email address provided above. We are dedicated to addressing your concerns promptly and transparently.

2. Information We Collect

We collect information about you in a variety of ways when you interact with our website, place an order, create an account, contact us, or use any of our services. The categories of personal information we may collect are detailed below.

2.1 Personal Identification Information

When you register for an account, place an order, or contact us, we may collect the following personally identifiable information:

• Full name — used to identify you and personalize your experience
• Email address — used for order confirmations, account communications, and marketing (with your consent)
• Phone number — used for delivery coordination and order-related communications
• Mailing and delivery address — used to fulfill delivery orders
• Billing address — used for payment processing and fraud prevention
• Date of birth — used to verify age eligibility where required

2.2 Payment and Financial Information

When you make a purchase through our website, we collect payment-related information necessary to process your transaction. This includes:

• Credit or debit card details (card number, expiration date, CVV)
• Digital wallet information (such as Apple Pay or Google Pay)
• Billing information associated with your payment method

Please note that we do not store your full payment card details on our servers. Payment processing is handled by PCI-DSS compliant third-party payment processors. We only retain transaction identifiers and the last four digits of your card number for record-keeping purposes.

2.3 Order and Transaction Data

We collect information about the orders you place with us, including:

• Items ordered, customizations, and order history
• Order date, time, and value
• Delivery or pickup preferences
• Special instructions or dietary notes you provide
• Promotional codes or discounts applied

2.4 Usage and Technical Data

When you visit our website, we automatically collect certain technical and behavioral data, including:

• IP address — used to determine approximate geographic location and for security purposes
• Browser type and version
• Operating system
• Device type (desktop, mobile, tablet)
• Pages viewed and time spent on each page
• Referring website or URL that directed you to our site
• Clickstream data — the sequence of pages you visit during a session
• Search queries entered on our website
• Date and time of your visit

2.5 Cookie and Tracking Data

We use cookies, pixel tags, web beacons, and similar tracking technologies to collect data about your browsing behavior on our website. For more detailed information about our use of cookies, please refer to Section 8 of this policy. The types of data collected through cookies include:

• Session identifiers
• Authentication tokens
• User preferences and settings
• Shopping cart contents
• Analytics and performance metrics
• Advertising identifiers

2.6 Communications Data

If you contact us via email, telephone, our contact form, or any other channel, we may collect:

• The content of your message or inquiry
• Your contact details as provided in the communication
• Records of correspondence between you and our team
• Feedback, reviews, and ratings you submit about our products or services

2.7 Information from Third Parties

We may also receive information about you from third-party sources, including:

• Social media platforms, if you interact with our social media accounts or log in using social sign-in features
• Third-party delivery platforms that facilitate orders placed on your behalf
• Analytics providers and advertising networks
• Fraud detection and identity verification services

3. How We Use Your Information

We use the information we collect for a range of purposes, all of which are intended to provide you with a safe, efficient, and personalized experience. Specifically, we may use your information for the following purposes:

3.1 Service Provision and Order Fulfillment

• Processing and fulfilling your food orders
• Managing your user account and authentication
• Coordinating deliveries and communicating estimated arrival times
• Sending order confirmations, receipts, and updates
• Resolving order disputes, refunds, or complaints
• Providing customer support and responding to inquiries

3.2 Analytics and Website Improvement

• Analyzing how users interact with our website and services
• Identifying and fixing technical issues, bugs, or errors
• Understanding which products or menu items are most popular
• Improving website design, navigation, and user experience
• Conducting internal research and business intelligence activities

3.3 Marketing and Promotional Communications

• Sending you promotional offers, discounts, and news about Green Lantern Pizza (where you have provided consent or where permitted by law)
• Personalizing marketing communications based on your order history and preferences
• Displaying targeted advertisements on our website and third-party platforms
• Administering loyalty programs, contests, or surveys

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails or by contacting us at [email protected]. Please note that even if you opt out of marketing emails, you will still receive transactional communications related to your orders and account.

3.4 Legal, Compliance, and Security Purposes

• Detecting and preventing fraud, unauthorized access, and other illegal activities
• Complying with applicable laws, regulations, and legal obligations
• Enforcing our Terms of Service and other policies
• Responding to lawful requests from government authorities or law enforcement agencies
• Protecting the rights, property, and safety of Green Lantern Pizza, our customers, and the public

4. How We Share Your Information

We respect your privacy and do not sell your personal information to third parties for their own marketing purposes. However, we may share your information in the following circumstances:

4.1 Service Providers and Business Partners

We share your information with trusted third-party vendors and service providers who assist us in operating our website and delivering our services. These may include:

• Payment processors — to securely process transactions
• Delivery partners and logistics providers — to fulfill delivery orders
• Cloud hosting and infrastructure providers — to host our website and store data
• Email and SMS marketing platforms — to send communications on our behalf
• Analytics providers — such as Google Analytics, to understand website usage
• Customer support platforms — to manage customer inquiries and tickets
• Fraud prevention services — to detect and prevent fraudulent transactions

All third-party service providers are contractually obligated to use your information only for the purposes we specify and to protect your data in accordance with applicable privacy laws.

4.2 Legal Requirements and Law Enforcement

We may disclose your information if we believe in good faith that disclosure is necessary to:

• Comply with a legal obligation, court order, or subpoena
• Respond to requests from government authorities, including law enforcement agencies
• Protect our legal rights or defend against legal claims
• Prevent imminent harm to any person or the public

4.3 Business Transfers

In the event that Green Lantern Pizza undergoes a merger, acquisition, reorganization, or sale of all or a portion of its assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website prior to your information becoming subject to a different privacy policy.

4.4 With Your Consent

We may share your information with other third parties when we have obtained your explicit consent to do so.

4.5 Aggregated and De-Identified Data

We may share aggregated or de-identified information that cannot reasonably be used to identify you with third parties for industry analysis, research, marketing, or other purposes.

5. Data Security

We take the security of your personal information seriously and implement a range of technical, administrative, and physical safeguards to protect it from unauthorized access, disclosure, alteration, or destruction. Our security measures include, but are not limited to:

• SSL/TLS Encryption: All data transmitted between your browser and our website is encrypted using industry-standard SSL/TLS protocols.
• Secure Data Storage: Personal data is stored in secure, access-controlled environments with restricted access to authorized personnel only.
• Payment Security: We use PCI-DSS compliant payment processors and do not store full payment card numbers on our servers.
• Access Controls: We enforce role-based access controls and require strong authentication for our internal systems.
• Regular Security Audits: We conduct periodic security reviews and vulnerability assessments of our systems and infrastructure.
• Employee Training: Our staff receive regular training on data privacy and security best practices.
• Incident Response: We maintain an incident response plan to address data breaches promptly, including notifying affected users and relevant authorities as required by law.

Despite these measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information. In the event of a data breach that affects your personal information, we will notify you in accordance with applicable law.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, to comply with our legal obligations, resolve disputes, and enforce our agreements. The specific retention periods we apply are as follows:

When your personal information is no longer required, we will securely delete or anonymize it in a manner that prevents reconstruction or identification. If deletion is not immediately possible (for example, because the data is stored in backup archives), we will securely isolate it from further processing until deletion is possible.

7. Your Privacy Rights

Depending on your state of residence, you may have certain rights regarding your personal information. We are committed to honoring these rights and providing you with the tools to exercise them.

7.1 Rights Under California Law (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

• Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which we collected it, the purposes for which we use it, and the categories of third parties with whom we share it.
• Right to Delete: You have the right to request that we delete personal information we have collected from you, subject to certain exceptions.
• Right to Correct: You have the right to request that we correct inaccurate personal information we hold about you.
• Right to Opt-Out of Sale or Sharing: You have the right to direct us not to sell or share your personal information with third parties. We do not currently sell personal information as defined under California law.
• Right to Limit Use of Sensitive Personal Information: You have the right to limit our use of sensitive personal information to purposes specifically authorized by California law.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny you services, charge different prices, or provide a different level of quality because you exercised your privacy rights.
• Right to Data Portability: You have the right to receive your personal information in a portable, readily usable format that allows you to transmit the data to another entity.

7.2 General Privacy Rights (All U.S. Residents)

Regardless of your state of residence, you may have the following rights:

• Access: The right to request a copy of the personal information we hold about you.
• Correction: The right to request that we correct inaccurate or incomplete information.
• Deletion: The right to request the deletion of your personal information, subject to applicable legal exceptions.
• Opt-Out of Marketing: The right to opt out of receiving marketing communications from us at any time.
• Withdraw Consent: Where processing is based on your consent, the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

7.3 How to Exercise Your Rights

To exercise any of the rights described above, please submit a verifiable request to us using one of the following methods:

• Email: [email protected]
• Website: greenlanternpizza.digital

We will respond to your request within 45 days of receipt. If we require additional time (up to an additional 45 days), we will notify you of the extension and provide a reason. We may need to verify your identity before processing your request. We will not charge a fee for processing your request unless it is excessive or repetitive, in which case we will notify you before proceeding.

7.4 Authorized Agent

If you are a California resident, you may designate an authorized agent to submit requests on your behalf. The authorized agent must provide written authorization from you, and we may require you to verify your identity directly with us before processing the request.

8. Cookie Policy

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and deliver personalized content and advertisements.

8.1 What Are Cookies?

Cookies are small text files placed on your device by a website when you visit it. They are widely used to make websites work more efficiently and to provide information to website operators. Cookies can be "session cookies" (which expire when you close your browser) or "persistent cookies" (which remain on your device for a set period of time).

8.2 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the website to function properly. These include session management, authentication, and security cookies. These cannot be disabled.
• Functional Cookies: Remember your preferences and settings, such as language, delivery address, or saved cart contents, to provide a more personalized experience.
• Analytics Cookies: Used to collect information about how visitors use our website, such as which pages are most visited. We may use tools such as Google Analytics for this purpose.
• Marketing and Advertising Cookies: Used to track your browsing activity across websites to display relevant advertisements and measure the effectiveness of our marketing campaigns.

8.3 Managing Your Cookie Preferences

You can manage or disable cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when new cookies are placed. Please note that disabling certain cookies may affect the functionality of our website and your ability to use certain features.

You may also opt out of interest-based advertising by visiting the Digital Advertising Alliance opt-out page or the Network Advertising Initiative opt-out page.

For a complete description of the cookies we use, their purposes, and their retention periods, please refer to our full Cookie Policy, available on our website at greenlanternpizza.digital.

9. Children's Privacy

Green Lantern Pizza does not direct its services to minors under the age of 18. We do not knowingly collect, use, or disclose personal information from children under the age of 13 in violation of the Children's Online Privacy Protection Act (COPPA).

If you are under 18 years of age, you must not use our website or services without the supervision and consent of a parent or legal guardian. If you are a parent or guardian and you believe your child has provided us with personal information without your consent, please contact us immediately at [email protected] and we will take steps to delete that information from our systems.

10. International Data Transfers

Green Lantern Pizza is based in the United States, and your personal information is primarily collected, stored, and processed within the United States. If you are accessing our website from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country of residence.

By using our website and services, you acknowledge and consent to the transfer of your information to the United States. We will take appropriate steps to ensure that your information receives an adequate level of protection in the jurisdictions in which it is processed, consistent with this Privacy Policy and applicable laws.

If you are located in a jurisdiction with specific cross-border data transfer requirements, please contact us at [email protected] for more information about the safeguards we have in place.

11. Third-Party Links and Websites

Our website may contain links to third-party websites, applications, or services that are not operated by Green Lantern Pizza. These may include social media platforms, delivery partner websites, or advertising platforms. This Privacy Policy does not apply to those third-party websites, and we are not responsible for their privacy practices.

We encourage you to review the privacy policies of any third-party websites you visit through links on our website. The inclusion of a link does not imply endorsement of, or any association with, the linked website or its operators.

12. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. At this time, there is no universal standard for how websites should respond to DNT signals, and our website does not currently respond to DNT signals. However, you can manage your privacy preferences through our cookie management tools and your browser settings as described in Section 8 of this policy.

13. Your California Privacy Rights — "Shine the Light" Law

In addition to the rights described under the CCPA/CPRA, California Civil Code Section 1798.83 (the "Shine the Light" law) permits California residents to request and obtain from us, once per calendar year, information about any personal information we have disclosed to third parties for their direct marketing purposes. If applicable, this information would include the categories of personal information shared and the names and addresses of all third parties with which we shared information in the immediately preceding calendar year.

To make such a request, please contact us at [email protected] with the subject line "Shine the Light Request."

14. Filing a Complaint

If you believe your privacy rights have been violated, or if you have concerns about how Green Lantern Pizza handles your personal information, we encourage you to contact us first so that we can attempt to resolve your concern directly.

14.1 Contact Us

Please submit your complaint or concern to:

• Email: [email protected]
• Website: greenlanternpizza.digital

We will acknowledge your complaint within 10 business days and aim to resolve it within 30 days.

14.2 Regulatory Authorities

If you are not satisfied with our response or believe we are processing your personal information in violation of applicable law, you have the right to file a complaint with the relevant regulatory authority. In the United States, the following bodies may be relevant:

• Federal Trade Commission (FTC): The FTC enforces federal consumer protection laws, including those related to privacy and data security. You may file a complaint at reportfraud.ftc.gov or call 1-877-FTC-HELP (1-877-382-4357).
• California Attorney General (for California residents): The California Attorney General's Office enforces the CCPA/CPRA. You may submit a complaint at oag.ca.gov/privacy/ccpa.
• Your State Attorney General's Office: Residents of other states may contact their respective state attorney general's office for assistance with privacy-related complaints.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational or business reasons. When we make changes, we will update the "Last Updated" date at the top of this page. If we make material changes, we will notify you by:

• Posting a prominent notice on our website
• Sending an email notification to registered users (where we have your email address)
• Displaying an in-app notification (if applicable)

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

16. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us. We are committed to working with you to resolve any issues in a timely and transparent manner.

This Privacy Policy was last reviewed and updated on March 27, 2026. It supersedes all prior versions of the Green Lantern Pizza Privacy Policy.